Para transit Services: Okaloosa County Transit

Vehicles are lift equipped to accommodate wheelchairs.

Okaloosa County Transit operates para transit (door to door) service.

To utilize this service you must complete an application for para transit service. Applications are normally processed in 3-5 working days if all information is provided and we do not need additional information. A representative from OCT will call you once we have reviewed your application.

Application (PDF Format)

Application (MS Word Fillable Format)

Application Instructions

“This application is for subsidized transportation for OCT’s Para Transit (door to door) service.”

Follow the instructions and fill out completely. Attach all supporting documentation, and return to Okaloosa County Transit.

Please call 833-9168 if you require assistance or have questions about the application.

All applicants must show proof of Okaloosa County residency. All applications require a photo copy of a Florida picture I.D. or Florida driver license.

All medical appointments are given priority.

Medicaid recipients must receive Medicaid compensable services in Okaloosa County unless service is not available in Okaloosa County.

Employment transportation is available provided you live and work in the same city. Example: Fort Walton Beach to Fort Walton Beach. (Employment transportation is subject to availability.)

Personal trips such as: bank, salon, shopping, are available on designated days and times only.

Out of county medical appointments must be scheduled on OCT designated days and times.

How do I schedule a ride?

Reservations:

South Okaloosa County 833-9168
North Okaloosa County 689-7809

Reservations can be made Monday through Friday from 7:30 a.m. until 4:30 p.m.

Trips can be reserved up to seven days in advance but no later than 1:00 p.m. the day before your requested travel.

When calling to schedule a trip please have the following information for the reservationist:

You name.
Medicaid and/or social security number.
Phone number.
Complete pick up address (include apartment, lot or building number).
Complete destination address (include suite and building number) along with name of business or doctor’s name.
The reason you are riding (employment, school, doctor, etc.)

Can I bring an escort?

If you require special assistance, you are allowed to have one escort accompany you free of charge.

What about child restraints?

Notify the reservationist when you schedule a ride if a child safety seat is needed. Parents of infants must provide infant carriers.

How can we accommodate you?

Drivers will assist you door to door.
Vehicles are lift equipped to accommodate wheelchairs.
Riders unable to climb steps, may board on the wheelchair lift.
It is important to let us know if a wheelchair is oversized, electric or has any special feature that should be addressed.
Guide dogs and service animals may accompany disabled passengers.
Portable oxygen that is self administered is permitted but must be safely secured onboard the vehicle. Large (hospital size) bottles are not permitted onboard the vehicles.

Our goal is to provide our riders with prompt, safe, efficient, and friendly service. The following are ways you can help us serve you better:

Because this is a shared ride service, when scheduling your pick up times please allow for time spent dropping off and picking up other riders.
Drivers are limited to a five minute waiting period for passengers.
Be prepared for delays due to traffic, road construction or bad weather.
Due to peak hours when our vehicles are extremely busy, please try to schedule your pick up and return trips between the hours of 8:30 a.m. and 1:30 p.m. to avoid arriving late for your appointments.
In order to ensure the vehicle will be on time, drivers are prohibited from making unscheduled stops.
When scheduling your trip, make sure the reservationist reads your trips back to you and that the information is correct.